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Service descriptions, schedules & refund terms

These service descriptions follow the September 9, 2026 amended and superseding request submitted to the Texas Workforce Commission. The request remains pending. This website does not represent a TWC exemption or approval.

Who these paid services are for

Customers arrive with previously acquired commercial vehicle knowledge and skills. Independent study can include publicly available Texas DPS CDL materials. These limited sessions help customers become familiar with the specific rented vehicle; they are not a comprehensive beginner CDL school program.

Pre-trip familiarization

Customers independently apply their existing pre-trip knowledge to locate and identify the rented vehicle's components. We may answer vehicle-specific questions about component location, controls, configuration and equipment. Customers remain responsible for independently studying, memorizing and demonstrating the required knowledge.

Backing familiarization

Customers independently operate the truck and trailer in a marked backing environment using previously acquired skills. The paid rental and familiarization service does not teach, coach or demonstrate beginner backing maneuvers. The limited period helps customers become accustomed to the vehicle's dimensions, handling, steering response and operating characteristics.

Road familiarization

Customers apply previously acquired commercial driving skills during one approximately 30-minute session. A properly licensed CDL operator accompanies a CLP holder in the front seat as required for lawful public-road operation and safety. This paid service does not provide comprehensive beginner driving instruction.

Separate FMCSA ELDT behind-the-wheel activity

Applicable Class A, Class B, Passenger and School Bus range and road activities are separate federal training components. A qualified instructor observes, assesses and documents proficiency in the applicable curriculum. The filing lists these activities as complimentary, with no separate fee, and up to 2 hours for each activity. Actual completion depends on demonstrated proficiency; attendance or payment does not guarantee completion, certification or a CDL.

Online theory

The online ELDT theory service described in this filing remains in development. It will not be offered, certified or reported to the registry until applicable federal and Texas requirements are satisfied. An online registry listing alone does not mean that a theory course is available.

Advance disclosures and cancellation

The complete course description and refund policy must be provided at least 14 days before the service begins. Contact us to request these documents and arrange an appropriate date. No academic credit or units are awarded, and these services do not count toward a larger course exceeding 24 hours.

A customer who cancels before the course begins receives a full refund. If the business cancels, customers may receive a refund or agree to reschedule. An instructor change from the advertised instructor allows a full refund before the course begins.

Dissatisfaction refunds

A registrant dissatisfied after completing 8 hours or one-half of the course, whichever is less, may request a full refund in writing, stating a reasonable basis, within 14 days after the course concludes. These conditions follow the submitted refund policy and Texas Education Code Section 132.003. No separate refund applies to complimentary ELDT activities because no separate fee is charged.

Records and completion

The filed policy requires records to be maintained for at least 3 years, including attendance, fees, refunds, required disclosures, instructor changes and course conclusion documentation. Any applicable FMCSA reporting follows the separate federal proficiency and documentation requirements.

Texas Education Code Chapter 132 · Texas Workforce Commission career schools and colleges information